The Need

Under pressure to meet commissioner timescales, the Federation commissioned At Scale to shape a neighbourhood-led service model, translate clinical and operational know how into tender appropriate submission and ensure full compliance for a competitive opportunity.

What we did

We analysed the specification, refined the service model, mapped pathways, improved referral processes and produced a high-quality tender, including mobilisation planning and full quality assurance within demanding timelines.

Outcomes

The Federation secured the contract despite strong competition. Commissioners praised the clarity of the model, mobilisation plan and understanding of local needs. Our support enabled a compelling, compliant submission and demonstrated how Federations can confidently pursue future opportunities under pressure.

At Scale guided us through the entire process, shaping the model and strengthening our narrative. Their leadership and expertise ensured a strong submission and helped us secure an important contract for our organisation and patients.

Federation CEO