The Need

A high-performing GP practice needed specialist bid support to submit a distinctive, competitive response for a local GP delivery contract.

Recognising the complexity of the process as well as the opportunity to deliver improved services and wider range of services in collaboration, St Mary’s Surgery commissioned At Scale to shape a compelling bid that clearly articulated quality, innovation, opportunity, sustainability and value for patients and commissioners.

What we did

We worked closely with the practice to develop tailored responses, financial and workforce models, and a strong engagement plan, ensuring clarity, compliance and alignment with evaluation criteria throughout the submission.

Outcomes

The practice secured preferred bidder status. Commissioners were reassured by the strength of the service model and transition planning, while the practice gained confidence and a clear methodology for future bids in competitive procurement environments.

”It was so helpful to have external expertise and coordinating capacity to complete this bid. It strengthened our responses and helped us understand exactly what commissioners were looking for. Their support was invaluable in producing a clear, professional and competitive submission.

Managing Business Partner